Introduction
Reda Company Ltd. respects the privacy of its users and is committed to protecting personal information collected through our website, services, property share participation system, rental property management activities, and related platform operations. This Privacy Policy explains how REDA collects, uses, stores, processes, protects, and shares user information when users access or use the REDA platform.
By accessing or using the REDA platform, users acknowledge that they have read, understood, and agreed to this Privacy Policy.
Information We Collect
REDA may collect personal, financial, technical, and transactional information from users including but not limited to full name, mobile number, email address, residential address, government-issued identification documents, banking details, payment information, tax-related information, IP address, device information, browser data, transaction history, withdrawal requests, property participation records, and communication records.
Information may be collected when users register accounts, purchase REDA shares, request withdrawals, complete KYC verification, contact customer support, participate in property transactions, or interact with the platform.
How We Use User Information
REDA may use collected information for account management, identity verification, KYC and AML compliance, transaction processing, withdrawal processing, fraud prevention, security monitoring, customer support, legal compliance, operational management, communication purposes, platform improvement, marketing activities, property participation management, rental income distribution, dispute resolution, and enforcement of platform policies.
Users acknowledge and agree that REDA may process user information where reasonably necessary for platform operations and legal compliance.
KYC & Compliance Verification
To comply with applicable laws, anti-money laundering regulations, fraud prevention requirements, and platform security standards, REDA may request identity verification documents including government-issued identification, address proof, banking verification documents, tax information, source of funds documentation, or additional compliance-related information.
Failure to provide requested information may result in delayed transactions, withdrawal restrictions, account suspension, or termination of platform access.
Payment & Financial Information
REDA may process payment-related information through authorized payment gateways, banking partners, financial institutions, and third-party service providers. REDA does not guarantee that third-party payment systems will always operate without interruption or error.
Users are responsible for ensuring that submitted banking and payment details are accurate. REDA shall not be liable for losses caused by incorrect information submitted by users or failures caused by third-party payment systems.
Cookies & Technical Data
The REDA platform may use cookies, tracking technologies, analytics tools, and technical monitoring systems to improve user experience, maintain platform security, analyze traffic, personalize content, detect suspicious activity, and improve operational performance.
Users may disable cookies through browser settings; however, certain platform features may not function properly if cookies are disabled.
Information Sharing & Disclosure
REDA may share user information with employees, affiliates, legal advisors, compliance teams, payment processors, banking partners, technical service providers, property management partners, auditors, regulatory authorities, law enforcement agencies, and government bodies where reasonably necessary for business operations, legal obligations, fraud prevention, dispute handling, security protection, or compliance purposes.
REDA does not sell personal user data to unauthorized third parties.
International Data Processing
As an international platform, REDA may process, store, or transfer user information across different countries or jurisdictions where REDA, its partners, service providers, or operational systems are located.
By using the platform, users consent to international transfer and processing of their information subject to applicable legal and security standards.
Data Security
REDA implements reasonable administrative, technical, and operational security measures intended to protect user information from unauthorized access, misuse, alteration, disclosure, or destruction. However, no internet-based platform, digital storage system, or electronic transmission method can be guaranteed to be completely secure.
Users acknowledge and accept the inherent risks associated with online transactions and digital communication systems.
User Responsibilities
Users are responsible for maintaining the confidentiality of their login credentials, protecting account access, providing accurate information, and immediately notifying REDA of unauthorized account activity or security concerns.
Users must not use the platform for unlawful, fraudulent, misleading, abusive, or unauthorized purposes.
Data Retention
REDA may retain user information for as long as reasonably necessary to fulfill operational purposes, legal obligations, dispute resolution requirements, regulatory compliance, fraud prevention activities, tax obligations, and enforcement of platform policies.
Even after account closure or termination, certain records may be retained where required by applicable law or compliance obligations.
Third-Party Services
The platform may contain links, integrations, or services provided by third-party companies including payment providers, banking institutions, analytics providers, property management partners, and communication systems.
REDA is not responsible for the privacy practices, policies, errors, or security standards of third-party services.Users are encouraged to review third-party privacy policies separately.
Marketing & Communication
Users may receive platform notifications, transaction alerts, promotional messages, updates, support communication, compliance notifications, or marketing-related communication through email, SMS, phone calls, messaging applications, or other communication channels.
Users may request limitation of promotional communication where permitted by applicable law
Children’s Privacy
The REDA platform is intended only for users who are at least 18 years old. REDA does not knowingly collect personal information from minors.
If REDA becomes aware that information has been collected from a minor without legal authorization, such information may be removed or deleted.
Limitation of Liability
To the fullest extent permitted by law, REDA shall not be liable for unauthorized access, hacking incidents, technical failures, data breaches caused by third-party systems, internet interruptions, cyberattacks, payment gateway failures, user negligence, or events beyond reasonable operational control.
Users acknowledge that digital platforms carry inherent security and operational risks.
User Rights
Subject to applicable law, users may request access, correction, or update of certain personal information maintained by REDA.
REDA reserves the right to refuse requests where legally permitted, operationally unreasonable, fraudulent, or inconsistent with compliance obligations.
Policy Updates
REDA reserves the right to modify, revise, or update this Privacy Policy at any time without prior notice.
Updated versions become effective immediately upon publication on the platform. Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.
Contact Information
For privacy-related questions, compliance concerns, legal inquiries, or support requests, users may contact REDA through the official website www.redaacademy.sacchidanandrealestate.com at the official company email address support@redaacademy.sacchidanandrealestate.com and contact number. +91-1234567899
User Consent
By accessing or using the REDA platform, users consent to the collection, processing, storage, transfer, and use of their information as described in this Privacy Policy and acknowledge that they understand the risks associated with digital platform usage and online transactions.